Project Manager (PM)---SHANGHAI

Area of Responsibility

Key Activities/Elements

% Time Spent

1. Management

§  Overall responsibility for completing assigned installation projects

§  Ensures on time delivery of projects, within scope with zero or positive deviation.

§  Leads creation and maintenance of the project plan. Works with the customer’s project management to coordinate major milestones and resolve schedule issues.

§  Monitors the project processes to identify opportunities for improving the project financial results on the basis of project changes and events (schedule, scope, hindrances etc.) and initiates/takes action to obtain these.

§  Manage project specific install operations teams in the effective adoption, implementation and compliance with HBS Global and EMEAI policies, processes, procedures, tools and business best practices.

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003200000000000000000000000000000000000000000000000000  Under 20% 

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003300000000000000000000000000000000000000000000000000  20% to 35%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003400000000000000000000000000000000000000000000000000  36% to 50%

 FORMCHECKBOX FFFFFFFF6500000014000000000001000000000000000000000000000000000000000000  Over 50%

2. Customer Satisfaction

§  Maintains customers satisfaction at acceptable levels and promptly resolves customer issues 

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003200000000000000000000000000000000000000000000000000  Under 20% 

 FORMCHECKBOX FFFFFFFF6500000014000000000001000000000000000000000000000000000000000000  20% to 35%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003400000000000000000000000000000000000000000000000000  36% to 50%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003500000000000000000000000000000000000000000000000000  Over 50%

3.Finance

§  Ownership for assigned Project financial performance. Monitors financial performance on a monthly basis and reviews estimates versus actuals across their project deck to continuously improve Install operational metrics. Actively uses Change Order Management processes to increase revenue and minimize GM deviation

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003700000000000000000000000000000000000000000000000000  Under 20% 

 FORMCHECKBOX FFFFFFFF6500000014000000000001000000000000000000000000000000000000000000  20% to 35%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003400000000000000000000000000000000000000000000000000  36% to 50%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003500000000000000000000000000000000000000000000000000  Over 50%

4.Cost Control & Productivity

§  Effectively leads the implementation of productivity enhancing process changes related to project delivery.

§  Controls cost and maximize productivity through the utilization of effective tools, processes and products.

§  Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels.

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003800000001000000000000000000000000000000000000000000  Under 20% 

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003300000000000000000000000000000000000000000000000000  20% to 35%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003400000000000000000000000000000000000000000000000000  36% to 50%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003500000000000000000000000000000000000000000000000000  Over 50%

5.Estimate and Risk Reviews

§  Participate in estimate review process prior to jobs or contracts being quoted to ensure labour estimates are correct and that the work is achievable from a technical perspective.  Ensure that subcontracts quotations, where applicable, are complete and documented.

§  Participates in risk review and sales to operations handover meetings for assigned projects.

 FORMCHECKBOX FFFFFFFF6500000014000000000001000000000000000000000000000000000000000000  Under 20% 

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003300000000000000000000000000000000000000000000000000  20% to 35%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003400000000000000000000000000000000000000000000000000  36% to 50%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003500000000000000000000000000000000000000000000000000  Over 50%

6.Resouce Planning

§  Ensures projects are resourced properly. Develops effective partnerships with subcontractors and HAIL to ensure an adequate pool of resources is available.  Manages selection and oversight of subcontractors for different jobs in conjunction, where appropriate, with supply team.

 FORMCHECKBOX FFFFFFFF6500000014000000000001000000000000000000000000000000000000000000  Under 20% 

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003300000000000000000000000000000000000000000000000000  20% to 35%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003400000000000000000000000000000000000000000000000000  36% to 50%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003500000000000000000000000000000000000000000000000000  Over 50%

7.Performance Management

§  Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration and reward and recognition for assigned Personnel.

 FORMCHECKBOX FFFFFFFF6500000014000000000001000000000000000000000000000000000000000000  Under 20% 

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003300000000000000000000000000000000000000000000000000  20% to 35%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003400000000000000000000000000000000000000000000000000  36% to 50%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003500000000000000000000000000000000000000000000000000  Over 50%

8.Team Building / Communication

§  Partner with other Project Managers to ensure that the most effective utilization of resources within the District.

§  Build an effective team that is committed to organizational goals and fosters collaboration among team members and between teams. 

§  Develops an effective relationships with the Sales and Service teams so as ensure, effective sales to operations handovers, optimised utilisation of resources, maximised pull through of service and projects.

 FORMCHECKBOX FFFFFFFF6500000014000000000001000000000000000000000000000000000000000000  Under 20% 

 FORMCHECKBOX FFFFFFFF6500000014000000000000000000000000000000000000000000000000000000  20% to 35%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003400000000000000000000000000000000000000000000000000  36% to 50%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003500000000000000000000000000000000000000000000000000  Over 50%

9.Change Management

§  Be the change management leader for team and aggressively implement agreed to initiatives.

 FORMCHECKBOX FFFFFFFF6500000014000000000001000000000000000000000000000000000000000000  Under 20% 

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003300000000000000000000000000000000000000000000000000  20% to 35%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003400000000000000000000000000000000000000000000000000  36% to 50%

 FORMCHECKBOX FFFFFFFF650000001400070043006800650063006B0032003500000000000000000000000000000000000000000000000000  Over 50%

10.Health, Safety and