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District General Manager (DGM)

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发表于 2011-6-9 16:48:17 | 显示全部楼层 |阅读模式

Job Title

District General Manager (DGM)

Reports to Solid Line (Title)

Regional General Manager (RGM)

GJC

 

Reports to Dotted Line (Title)

 

SBG

ACS

SBU/E

HBS

Country

China

Location

Shanghai

Incumbents name (optional)

 

 

Comp Contact (name)

 


Area of Responsibility

Key Activities/Elements

1. Management

§  Lead entire District team in a common vision/direction.

§  Provide leadership to the functions of sales, projects, and service.

§  Ownership for growth, sales plans, customer satisfaction and implementation of business plans.

§   

2. Customer Satisfaction

§  Integrate and focus all resources in the District to ensure maximum customer satisfaction; ultimately responsible for resolving customer issues.

§  Represents XXXX Building Solutions in a positive manner within the local community; establishes XXXX as a known local force in the community.

§  Participate in key customer visits/sales calls.

3.Sales/Marketing

§  Maximize market penetration of project and service offerings through aggressive and prudent utilization of all channels of distribution including approved contractor partners.

§  Ensure that sales processes are executed that provide profitable growth for the business.

4.Cost Control & Productivity

§  Ensure appropriate business management practices and policies are implemented to ensure that appropriate process and audit controls are in place.

§  Review monthly forecasts/projects and implements action to ensure goals are achieved.

§  Approve estimates for new contracts (approval level stipulated by risk and review process).

§  Participate in risk review.

§  Ensure delivery of accurate sales and financial forecasts.

5.Finance

§  Coordinate resources to appropriately balance strategic objectives with financial return (profit) and efficient use of financial assets (including working capital).  Overall P&L (budgetary) responsibility for District.

§  Monitor financial performance on a monthly basis against plans and forecasts.

6.Resouce Planning/Performance Mgmt.

§  Define performance objectives/manages to ensure desired behaviors/results are achieved; completes MRR process.

§  Develop skills and competencies of District employees and overall capability of the District.

7.Teamwork

§  Maintain positive employee relations and maximum productivity by fostering open communication throughout location.

8. Compliance

§  Comply and ensure entire organization complies with XXXX Inc. Business Code of Conduct policies.

§  Evaluate risk associated with business opportunities and contractual obligations.



KNOWLEDGE, SKILLS AND ABILITIES

 Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this position.

 

Education level and/or relevant experience(s)

§  BA/BS degree, MBA preferred.

Knowledge and skills (general and technical)

§  10 + years management experience with P&L exposure and accountabilities.

§  Strong sales background, branch management and operations experience, required.

§  HVAC, Energy Management and Building Security industry experience, highly desired.

§  Ability to plan, forecast and monitor orders, margin and revenue using standard financial schedules.

§  Proven track record in effective cost containment and strong tactical as well as strategic skills required.

§  Strong influencing and negotiating skills with the ability to motivate and build high performance, cross-functional teams.

§  Self-starter/entrepreneur characteristics with consistent track record for exceeding objectives.

§  Six Sigma certification is a plus.

Other requirements (licenses, certifications, specialized training, physical or mental abilities required)

§  Drives to outstanding results by using six sigma processes to achieve continuous improvement.

§  Creates and manages change.

§  Leads and motivates others through involvement and open communication.

§  Develops employees and teams by acting as a coach and facilitator.

§  Builds trust; acts with integrity at all times.

§  Utilizes support functions and all other available resources to apply best practices.

§  Demonstrates and encourages flexibility.

§  Exhibits a bias for action and high levels of self-motivation and confidence.       

§  Capable of monitoring and taking action on sales force effectiveness.

§  Experienced in hiring and training sales and technical resources.

§  Greenbelt Certified or in process of becoming certified

§  Ability to succeed in a matrix organization environment.

§  Proven leadership skills.

§  Strong quantitative and analytical ability.

§  Thrives in an entrepreneurial, ambiguous environment.

§  Excellent understanding of business and organizational dynamics.

§  Excellent communication, influencing and teaming skills.

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