We are looking for an individual with experience leading a high-performance 24x7 production support team. The Customer Operations is responsible for managing the systems, processes, and people in the CRDC for the ***. This includes overseeing systems administration, database administration, application operations, and production support.
· Ability to hire, train, and grow an outstanding team
· Oversee management of systems infrastructure and application operations (databases and ops support)
· Provide 24x7 support for all production datacenter, including monitoring and service management
· Implement internal controls that meet and exceed compliance and regulatory standards (IT, SOX, etc.)
· Serve as technical escalation point for critical production issues and drive escalation /resolution of the problem
· Partner with Infrastructure Operations to develop operations toolset (e.g. installers, tools, etc.)
Qualifications:
· 4+ years experience leading a 24x7 support organization
· 5+ years technical experience in operations (systems/network admin ideal), primarily in a hands-on role
· 4+ years experience supporting mission- critical internet applications
· Strong operational knowledge of UNIX (Solaris/Linux), Window, and networking, prior admin experience preferred
· Proven experience in driving automated tools and processes that are scalable over time
· Experience working with 3+ tiered architectures in J2EE hosted environments (Apache, Weblogic, MS SQL, Oracle, Tomcat, etc)
· Experience working with load balancing technologies (e.g. F5, Foundry, Cisco) and web server farms
· Solid background in internet service deployment, provisioning, IP networking, service infrastructure or software deployment
· Solid verbal and written communication skills
· As we are a 24x7 service provider, the ideal candidate must be willing to weekends as needed
有意者可发简历到我邮箱：angela.xu@key-point.cn
详细信息，我会及时联系你，谢谢 | 
发表于 2012-4-25 23:08:40
